Wednesday, October 27, 2010

How to Ruin your Successful Business Using PayPal

America allows Monopolies to exist in this 21st Centruy Despite U.S. Laws!

If you have ever used PayPal to accept online payments, then you will know the horror of this story sooner or later. That Google search link will show over 1.2 million web pages filled with others like myself who have been ruined by PayPal. Maybe you already know as thousands already do. Never trust PayPal and only keep enough in your account to do SMALL trades with to maybe buy more inventory or minor purchases off eBay or some other website that uses PayPal or whatever. I LOVED PayPal before they ruined my life. It is easy to used. 5 clicks and you bought something. Their way of seeing who bought what from your site is easy as well. Well, it used to be.

Other than that, if you use it to earn your living, transfer it to the bank immediately and CHANGE your bank password so PayPal cannot extract it (steal it) from your bank account. Because they will if they are able.

My story is similar to the rest you read about online. I didn’t have the greatest credit. so I used PayPal. But I had been with them since they opened shop. I had no problems with them for the first 5 years, at all. They even sent me their PayPal debit card without my knowledge and I assumed someone hacked my account. so I called them and found out they did this out of "my loyalty' to using their service. About a year and a half go by after that and them one night about  or so I went to fill up with gas (headed home after work - a 35 mile trek one way) and the card was declined. I drive 5 miles back to my office and immediately looked at my account and found it to be "Limited" due to fraud. I immediately called them and demanded that there was no fraud, explain the fraud (they couldn’t) and demanded they UNlimit my account. They did but said, this could happen again at any time in the future. I said , well its MY MONEY and it better not.

I was the fool. I didn’t think they’d do it again since it was a mis-understanding, but low and behold, once my business REALLY took off and I was making money like I had never before, they did it again. They said that once it happened, they continue to watch that account for anything. So if you get more than 9 complaints regardless of the amount of customer base, they flag it and limit it. Once they limit it 3 times, that account cannot be used again. Period. In your life.

Since PayPal IS the Monopoly of the internet world, the entire ONLINE income stream, they win and the sellers lose. They give all the benefit of the doubt to the customers and NONE to the sellers. It’s the sellers by the way that make PayPal their money. Especially when they’re holding thousands of your funds in their account drawing interest on it until they decide you can have it… IF you can have it back.

We had over 500 sales in a 30 day period and 8 complaints. That happens, and I explained that it happens to the PayPal rep. It’s business and some customers are leery to buy online to begin with. So when they don’t receive their item in 3 days after buying it, they file a complaint. EVEN THOUGH our policy WAS STATED TWICE on every page and on the check out page that 4-6 weeks delivery time is normal. We also included THREE links to our policy page on every single one of our 200+ page website. “Please don’t order if you cannot wait this time frame”. Some people do not read. I had countless over seas customers that I would refund immediately because we also stated on ever page of our 200+ page website that we do not ship OUT of the USA. People get angry because we wouldn’t ship out of country and would leave a negative comment on a watchdog site even though they got a full refund. Just no merch. That lead to others not knowing the situation to be leery and file a complaint if they read the complaints.

Actually believing that after 9 years of us being in business with 200+ web pages of awesome anecdotal, scientific and personal information, we were in the game of cheating people. We ranked in the top 5 on Google pages on just about every item we sold. We were not cheats.

So when it finally happened that PayPal limited us the final time, we notified the customers again and some of the ones who said they would wait for this matter to be resolved, got antsy and also filed a complaint/chargeback and placed a negative comment that we were cheaters. It snowballed from there and that was the end of the best time in my life as well as my income.

Its seems after all I've read that if you don’t sell on eBay, they don’t like you. If you DO sell on eBay they don’t like you. We were not selling on eBay anymore because the fees were near a $1000.00 a month. That’s insane overhead for small business. God had blessed our website with just as many customers and PayPal simply didn’t like the fact that they were not receiving ALL the fees that they would be getting if we were still selling on eBay.

You can read thousands of similar accounts all around the internet. And buyers are getting ripped off as well. PayPal tells the buyers that their sale is protected, but it must not be true since many people CLAIM to have never received a refund from us. When there was over 6000.00 dollars in our account when they closed it to give out refunds to all the customers.

eBay/PayPal buys up every competitor that comes close to being a rival for their business. Google is worse if you check their acquisitions. Its unbelievable. And actually illegal in the United States under the Monopoly Act or the Anti-Trust, also known as a competition law. In the USA it’s  known as the Sherman Antitrust Act of 1890. So ebay breaks this law when at first hated PayPal (I was there for those days) and tried to first ban PayPal from being used on their site, but was not allowed, so they bought them. And then eBay bought Craigslist, Rent.com and about 200 other up and coming competitors. How do they get away with it? Corrupt politicians of course. There is no other way for corporations to break the laws in the United States and get away with it, even after being sued. This is how eBay tells the buyers to only use paypal. They scare people into thinking that ALL sellers are scammers or using a different method other than paypal means you will be ripped off. they want a cashless society and they say so right there in the first sentence. READ IT. This is placed on EVERY ebay acution and in most ebay emails regardless of the original message. They really want you to know this.

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